SoftwareRetail
WordbitX DemoMulti-Branch Retail POS Platform
A WordbitX demo of an offline-capable point of sale with centralised inventory, branch reporting and supplier management.
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SaaS Operations & Customer Dashboard
A role-based customer portal with onboarding, usage visibility, billing records, support requests and an internal operations console.
- Industry
- Software & SaaS
- Project type
- B2B SaaS web application
- Engagement
- Product discovery, UX, full-stack development, cloud delivery
- Year
- 2025
Public scope profile; client name and commercial metrics withheld.
Project Overview
What we were asked to solve
A growing software product needed to move customers out of email-based onboarding and give account teams a shared view of usage, plan status and open requests.
WordbitX shaped the data model around accounts rather than individual users, then delivered a customer-facing portal and a separate operations console with clearly separated permissions.
The challenge
- Customer onboarding depended on manual emails and spreadsheets.
- Account managers could not see usage and support context in one place.
- Different customer roles needed different access to billing and product data.
Our solution
- Account-level onboarding with invitations, role-based permissions and setup checklists.
- Usage dashboards with date filters, exports and account health indicators.
- Internal operations console for support requests, plan changes and audit history.
Key features delivered
- Account onboarding
- Role-based access
- Usage dashboard
- Billing records
- Support requests
- CSV exports
- Audit log
Screens & Visuals
A closer look at the build
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Want something similar for your business?
Tell us what you are trying to solve. We will map a comparable approach, scope and timeline for your context.
- 01Discovery call20–30 minutes on goals, constraints and budget.
- 02Written scopeMilestones, deliverables and a realistic timeline.
- 03Build & launchWeekly demos, then post-launch stabilisation.
Email usinfo@wordbitxtech.comCall or WhatsApp (PK)+92 325 1888841
Typical reply time: same business day. We work with clients across Pakistan, the UK, US, UAE and Australia.