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Clinic Appointment Booking Portal

A booking portal with doctor schedules, slot management, reminders and an admin console for reception teams.

Industry
Healthcare
Project type
Web application & patient portal
Engagement
UX, web application development, integrations
Year
2024
Doctor reviewing a clinic booking portal on a tablet
Project Overview

What we were asked to solve

Appointments were booked by phone, written into a register, and frequently double-booked when several receptionists worked at once.

WordbitX delivered an online booking portal with a real-time slot engine, so patients self-book while reception retains full override control.

The challenge

  • Double bookings caused by parallel manual entry.
  • High no-show rate with no reminder system.
  • Doctor availability changing weekly with no easy way to publish it.

Our solution

  • A slot engine handling per-doctor schedules, breaks, leave and consultation durations.
  • Patient self-booking with instant confirmation and rescheduling links.
  • Automated SMS and email reminders ahead of appointments.
  • A reception console for walk-ins, overrides and daily schedules.

Key features delivered

  • Real-time availability with locking to prevent double booking
  • Doctor profile pages with specialisations
  • Automated reminder and confirmation messaging
  • Reception dashboard with day and week views
  • Patient history and visit notes access control
  • Accessible, mobile-first booking flow
Screens & Visuals

A closer look at the build

Doctor reviewing a clinic booking portal on a tablet
Reception console for walk-ins and rescheduling
Developer building the scheduling engine
Slot engine handling overlapping doctor schedules
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  1. 01Discovery call20–30 minutes on goals, constraints and budget.
  2. 02Written scopeMilestones, deliverables and a realistic timeline.
  3. 03Build & launchWeekly demos, then post-launch stabilisation.
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Typical reply time: same business day. We work with clients across Pakistan, the UK, US, UAE and Australia.